Privacy Policy — SCI Villa Thais

This Privacy Policy describes how SCI Villa Thais (hereinafter referred to as «Company,» «we,» «our,» or «us») collects, uses, and protects personal data of users of our website (https://villathais.org/).

What Data We Collect

We may collect the following categories of personal data:

Identification Data — Full name, email address, phone number.
Technical Data — IP address, browser type, device information, operating system, cookies.
Financial Data — If applicable, for service payments (e.g., billing details, transaction history).
Website Interaction Data — Pages visited, actions taken, time spent on the site, referring URLs.
Communication Data — Messages sent via contact forms or email inquiries.

How We Use Your Data

We use the collected data for the following purposes:

To provide and manage our services — Ensuring access to our website, processing inquiries, and delivering requested services.
To improve user experience — Analyzing website traffic, optimizing performance, and personalizing content.
To communicate with users — Sending important updates, responding to inquiries, and providing customer support.
To process payments — If applicable, handling transactions and ensuring secure financial processing.
To comply with legal requirements — Meeting regulatory obligations and responding to legal requests.
To enhance security — Detecting fraud, preventing cyber threats, and protecting user data.

Sharing Data with Third Parties

We do not sell or rent your personal data to third parties. However, we may share your data in the following cases:

Service Providers — We may share data with trusted third-party service providers who assist us in operating our website, processing payments, analytics, or customer support. These providers are required to protect your data.
Legal Compliance — If required by law, we may disclose your data to regulatory authorities, courts, or law enforcement agencies.
Business Transfers — In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity under the same privacy protection terms.
Security and Fraud Prevention — To protect against fraudulent activities and cyber threats, we may share data with security services and risk management providers.

Data Protection

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, alteration, or disclosure. Our security practices include:

Data Encryption — Sensitive data is encrypted during transmission and storage.
Access Controls — Only authorized personnel have access to personal data, based on a need-to-know basis.
Secure Servers — We store data on secure servers with up-to-date security measures.
Regular Security Audits — We conduct periodic security assessments to identify and mitigate vulnerabilities.
Fraud and Threat Detection — We use monitoring tools to detect and prevent fraudulent activities and cyber threats.

Despite our efforts, no system is completely secure. If we detect a data breach that affects your personal information, we will take appropriate measures to notify you and relevant authorities as required by law.

Your Rights

As a user, you have the following rights regarding your personal data:

Right to Access — You can request a copy of the personal data we hold about you.
Right to Rectification — If your data is inaccurate or incomplete, you can ask us to correct it.
Right to Erasure («Right to be Forgotten») — You can request the deletion of your data under certain circumstances, such as when it is no longer necessary for the purposes it was collected.
Right to Restriction of Processing — You can ask us to temporarily stop processing your data in specific cases (e.g., while verifying accuracy).
Right to Data Portability — You can request a structured, commonly used format of your data to transfer it to another service provider.
Right to Object — You can object to the processing of your data for direct marketing or other legitimate interests.
Right to Withdraw Consent — If we process your data based on your consent, you can withdraw it at any time.
Right to File a Complaint — If you believe we have not handled your data properly, you can file a complaint with the relevant data protection authority.

Cookies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic.

What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit a website. They help us recognize your device, remember your preferences, and improve website performance.

Types of Cookies We Use

We use the following types of cookies:

Essential Cookies — Necessary for the proper functioning of the website (e.g., enabling navigation and access to secure areas).
Analytical Cookies — Help us analyze website traffic and user behavior to improve our services (e.g., Google Analytics).
Functional Cookies — Store your preferences (e.g., language selection) to enhance your browsing experience.
Marketing Cookies — Used to display relevant advertisements and track interactions with ads (if applicable).

Managing Cookies

You can control and manage cookies through your browser settings. You can:

Delete stored cookies.
Block certain types of cookies.
Set preferences for cookie notifications.

Please note that disabling cookies may affect website functionality and user experience.

Third-Party Cookies

Some cookies may be placed by third-party services we use (e.g., analytics, embedded videos, social media plugins). These third parties have their own privacy policies governing their cookie usage.